Support
Email support@tax60.app with your app version and iPhone model. Privacy requests go to privacy@tax60.app; legal notices and service of process to legal@tax60.app. Security reports are welcome at support@tax60.app with “Security” in the subject line.
Your record is stored in your Tax60 account, so logging in on a new iPhone brings it back. Anyone who signs in to your account can see your record, so keep your password to yourself. If you forget it, reset it with the 6-digit code we email you; changing your password never changes your record.
We will never ask for your password. Never send it to anyone, including us.
The Audit-Ready subscription ($49 a month or $499 a year, with a 14-day free trial) is billed by Apple through the App Store. Cancel, change plans, or request a refund in your Apple ID settings or at reportaproblem.apple.com; Apple’s decision controls App Store refunds. When a subscription lapses, tracking continues on your phone, export stays free, and nothing is deleted.
Download your record at any time from Profile › Data & reporting in the app: a spreadsheet (CSV) and a calendar PDF for any month, year or range of dates, in one zip. For your complete record, with every version of every entry and your documents, write to privacy@tax60.app. To delete your account, write to the same address from your account email: we ask you to download your data first, a seven-day grace period follows, and everything server-side is removed within 30 days after it, except where a legal hold applies. Details are in the Privacy Policy.
Requests from tax authorities, courts, or counsel are handled under the Legal Process and Data Custody Policy. Serve process at legal@tax60.app. Users who need Tax60 to confirm a commitment in an examination should write to the same address.